Privacy Policy
Last updated: September 28, 2026
321Move is developed by Euscopia ("Euscopia", "we", "us"). This policy explains what information 321Move (on Android, iOS, and Apple Watch) and the fitexo.app website collect, why, and how you can control it. If anything here is unclear, email us at fitexo@googlegroups.com.
1. Information we collect
1.1 Information you provide
- Coach / physio accounts: if you sign in with Apple or Google as a coach, we store your email address, display name, language, and the Movers and groups on your roster.
- Coach application form (fitexo.app/pro): if you apply for Coach access, we collect your name, email, website (optional), and business address, used solely to verify your professional practice before enabling coach features.
- Custom exercises: any photo or video you attach to a custom exercise is uploaded to our storage so it can be shown in your programs (and, if you share a program via a link or QR code, to the people who open that link).
- Profile details: optional fields you choose to fill in, such as your postal address, are stored with your account.
1.2 Information collected automatically
- Session logs: when you complete an exercise, 321Move records the exercise, reps/duration, your optional self-reported pain and fatigue ratings, and — if you use 321Move with Apple Health enabled — your average/min/max heart rate for that session (see Section 2). This history is stored only on your device. It is not synced to our servers, not stored in our cloud, and is not shared with your coach or physio — including if you're exercising as part of a coach's roster. This keeps your exercise history, and any pain or fatigue notes you log, private to you.
- Basic diagnostic and website analytics: our marketing website records anonymous, cookie-free page-view counts (page and language only — no cookies, no IP address, no device or visitor ID stored). We don't run any third-party analytics or advertising trackers on fitexo.app, and neither the Android nor the iOS app includes any analytics SDK.
2. HealthKit access on iPhone and Apple Watch
If you use 321Move on iPhone or Apple Watch, it asks for two HealthKit permissions:
- Read your heart rate — so we can show your heart rate during an exercise session and add an average/min/max summary to that session's log.
- Save workouts — so a completed 321Move session is written to Apple Health as a workout, letting it count toward your Activity rings.
This only happens while a 321Move session is active, and only for heart rate and workouts — 321Move does not read or write any other Health data (no steps, sleep, weight, or medical records). Health data handled this way is managed by Apple's HealthKit framework under Apple's own privacy protections; you can review or revoke this access at any time in the iPhone Health app under Sharing > Apps, or in Settings > Privacy & Security > Health.
3. How we use your information
- To run the core features of the app: guiding you through exercises, tracking your own local progress, and letting coaches build and assign programs.
- To operate optional cloud features: Premium Cloud Sync of your exercise programs, and coach rosters/groups/leaderboards. (Your session logs are never part of this — see Section 1.2.)
- To verify subscription purchases made through the App Store or Google Play.
- To review and approve coach applications.
- To keep the service secure and prevent abuse (for example, rate-limiting our public forms).
- To respond when you contact support.
We do not sell your personal data, and we do not use it for advertising.
4. Who we share information with
We use the following service providers to run 321Move. They process data on our behalf and are not permitted to use it for their own purposes:
- Google Firebase / Google Cloud — authentication, database, and file storage for accounts, programs, and coach rosters.
- Apple and Google — Sign in with Apple / Google Sign-In for account authentication, and the App Store / Google Play for processing subscription payments. 321Move never sees or stores your card details — purchases are handled entirely by Apple and Google.
If you use a link or QR code to share a program, the exercises in that program (and any attached photos/videos) are visible to anyone who opens that link — don't share it further than you intend.
5. Data retention and deletion
Your session logs live only on your device and are never held on our servers, so they're removed as soon as you uninstall the app. If you have a cloud-synced account (Premium or coach), you can delete your account at any time from your in-app profile screen. This immediately removes your sign-in, and any other data we hold about you (programs, roster data, uploaded media) is permanently deleted within 30 days. You can also request deletion sooner by emailing fitexo@googlegroups.com.
6. Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us at fitexo@googlegroups.com. We'll respond as quickly as we can.
7. Children's privacy
321Move is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us and we will delete it.
8. Security
We use industry-standard safeguards (including Firebase's authentication and access-controlled storage rules) to protect your data. No method of transmission or storage is 100% secure, but we work to protect your information appropriately.
9. Changes to this policy
We may update this policy as 321Move evolves. We'll update the date above whenever we do, and for significant changes we'll make that clear in the app or on this site.
10. Contact us
Questions about this policy or your data? Email fitexo@googlegroups.com.